Knowledge to Action: Your Business Transformation Learning Hub

Author name: Suzanne Powell

I have over 15 years experience of Business Transformation and have delivered over £67.9m of financial business benefits. During the Covid 19 pandemic I was stranded in Jamaica waiting for a flight home following the completion of a 2 year contract. I reflected on all the training and experience I had received in my career and felt now was the time to share the information and my passion for helping leaders create an efficient and successful organisation

Absenteeism

How to Address Absenteeism in the Workplace

Introduction   Absenteeism, the persistent or intentional absence of employees from work, is a pervasive issue that affects workplaces worldwide. It encompasses instances where employees are absent from their duties, whether due to illness, personal reasons, or other factors. This phenomenon can have profound effects on organisations, impacting productivity, morale, and financial stability.   Impact

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Operating model

What is an Operating Model and How to Create One

Introduction   At the heart of any evolving business is an Operating model.  It’s a blueprint that defines how an organisation delivers value to its customers, executes its strategy, and manages its resources. It serves as the backbone of an organisation, outlining the structure, processes, systems, and capabilities needed to execute its strategy and deliver

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emotional intelligence in the workplace

Time to Develop Emotional Intelligence in the Workplace

Introduction   Emotional intelligence in the workplace has emerged as a critical predictor of professional achievement and organisational effectiveness. It is defined as the ability to recognise, understand, and manage one’s own emotions, as well as those of others. Therefore, emotional intelligence plays a pivotal role in shaping workplace interactions, decision-making processes, and overall performance.

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Employee turnover

How To Reduce Employee Turnover in Your Business

Introduction   Employee turnover refers to the rate at which employees leave a company and are replaced (hopefully) by new hires. It’s a critical metric that directly impacts businesses across various industries. The impact of employee turnover extends beyond the immediate loss of talent—it affects productivity, morale, and ultimately, the bottom line.   Importance of

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Business model

What Is a Business Model and How to Create One

Introduction   A business model is pivotal to the success and sustainability of any business. At its essence, a business model serves as the blueprint outlining the framework through which a company generates value, delivers its offerings, and ultimately sustains profitability. It encapsulates the fundamental strategy employed by a company to achieve its objectives, encompassing

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ADKAR Change Management

How to do Change Management Following the ADKAR Change Management Model

Introduction   ADKAR Change Management Model: Change is an inevitable aspect of organisational growth and adaptation in today’s dynamic business landscape. Whether prompted by technological advancements, market shifts, or internal restructuring, organisations must effectively manage change to remain competitive and thrive. At the heart of navigating these transitions lies the discipline of change management.  

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